Cookies and Privacy Policy

Effective date: 21 July 2025

Tree Wise Urban Forestry (“we”, “our”, or “us”) is committed to respecting and protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website.

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1. What Information We Collect

We may collect the following personal data through our contact forms:

• Name

• Email address

• Any information you choose to include in your message

This information is collected only when you actively submit it via a form.

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2. How We Use Your Data

We use your personal data to:

• Respond to your enquiries

• Provide services or information you’ve requested

• Keep a record of our communications

We do not use your information for marketing unless you explicitly consent in future.

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3. How Your Data is Stored

Your data is securely stored via Squarespace’s website infrastructure and email servers.

We take reasonable steps to protect your data, but please remember that no method of internet transmission is 100% secure.

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4. Sharing of Data

We will never sell your data.

We may share your data only with trusted service providers (e.g. our website host or email provider) where necessary to respond to your enquiry.

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5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Correct any inaccurate information

• Request deletion of your data

To make a request, contact us at; david@treewisetreesurgeons.co.uk

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6. Cookies

Our website uses cookies to ensure basic functionality and improve your browsing experience. These include:

• Essential cookies: Required for Squarespace to operate (e.g. session cookies)

• Embedded tools: We may use third-party tools (e.g. Elfsight for Google Reviews) that may set their own cookies. These are outside our direct control but are used only to display embedded content.

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7. Cookie Consent

Upon visiting our site, you’ll be presented with a cookie banner. By continuing to browse, you consent to our use of essential cookies. You can adjust your browser settings to refuse non-essential cookies.

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8. External Links

Our website may contain links to external sites (e.g. media articles, social media platforms). We are not responsible for the content or privacy practices of these third parties.

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9. Contact

For questions or concerns about this policy or your data, contact:

David Treanor

Owner, Tree Wise Urban Forestry

Email: david@treewisetreesurgeons.co.uk